Frequently Asked Questions
If you don’t see an answer to a question you might have feel free to get in touch!
What is Translantik?
Translantik is a comprehensive fleet management software that fully automates your business by making everyday tasks easier. It allows you to manage and track your fleet in real time, analyze all KPIs of your fleet performance and optimize the use of your vehicles. This saves you time and money because you are no longer burdened with paperwork – you can focus on your real care, growing business.
Does Translantik handle multiple users?
Yes. Once you subscribe to Translantik, you will receive the credentials of your administrative account (link, username and administrator password). You can then add unlimited users to the platform in the configuration menu, the system will automatically create your account details. As an administrator, you will grant each user access access only to authorized menus and functions.
For security reasons, we recommend that you access only a limited number of employees.
Do I need to download Translantik software?
No, Translantik is completely cloud based. All you need to access is the internet and a web browser. With your Translantik account, you can connect anywhere via desktops, smartphones or tablets, as long as they are connected to the Internet.
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Does Translantik process multiple branches?
Yes. As a platform administrator, you can configure branch office or branch office data that each employee has access to, according to their tasks.
How do I get started with Translantik?
We first recommend that you request your free live demo by filling out the online form. Advisor Translantik will contact you in the next 24 hours to discuss your business needs and familiarize yourself with the software. We can also provide you with a free trial account to judge for yourself. Once you purchase a subscription, you will receive your account information and we will guide you through the comprehensive use of the software.
Translantik is easy to use and you will have access to many resources, including complete documentation to help you get started. For additional questions or questions, you can contact our support teams, who are available 24 hours a day, 7 days a week, via chat, email or phone.
If I decide to buy the software after the trial version. Will I have to start over or keep the data already entered?
Before running the trial version, you will be asked if you want to enter the blank version of your data for future use or the version that is full of sample data. If you select an empty account, you can start entering your information to use after the test.
What are the fees for subscribing to Translantik?
The price of Translantik is based on an annual subscription that varies according to the size of your fleet and the options you want to use. Here you can check our pricing plans and decide which one suits your business needs. Contact us for a detailed quote and talk to our experts to determine the best plan that suits your fleet size and activities.
Are there any plan updates on Translanttik?
If available. Depending on your Translantik product, you can upgrade to a different plan at any time and gain access to more features. Contact us for help every time you decide to upgrade.
My fleet size is going up and down, how will Translantik prices change?
Translantik prices are flexible and allow you to upgrade or upgrade a plan by vehicle range.
What is your return policy?
We offer a trial period of 10 days to start using the system. And as our customers have had time to test before buying, we do not offer a refund.
How do I get training and support for using Translantik?
Translantik is very intuitive and easy to learn. We offer free demonstrations and videos to get you started, but our team will be happy to help if you have additional questions. You have access to comprehensive documentation that will provide you with answers to all your questions. You can also contact our technical support and they will be happy to answer all your questions.
What is the hardware requirement for using Translantik?
For starters, you can use any computer, laptop, smartphone or tablet that is connected to the Internet. You can connect to Atracio in any web browser. However, for optimal performance, we recommend the latest version of Google Chrome.